Scrutiny and usage of personal information
Item will be rented only after scrutiny of borrower. Borrower will be asked to provide identification details and in a few cases, a nominal deposit fee for rented items.
We will keep a small deposit and your original ID card like adhar card or PAN card and sign a copy of our TOS before we provide the equipment.
We will need valid xerox copies of adhar card, driving license and address proof which will be verified with your original before deposit.
We also suggest getting a premium account with camerent, especially when the equipment value is high. We take measures to minimize our risk. Of course, for the honest borrowers, we promise, the whole thing will be a cakewalk.
Life ban for misuse
Submission of incorrect personal information, a personal history of abusing our system, incorrect usage of our equipment, etc could lead to a life-ban from any and all of the services provided by camrent and will be reported to the nearest police station as a fraud entity or individual with address and parental details.
Borrower has to assume full responsibility to return items exactly in the same condition. Damage or loss of equipment during the rental period is entirely the borrower’s responsibility once the equipment is received. Please check the equipment properly when you receive it.
In the event of loss of equipment, the customer agrees to pay the full replacement cost of the equipment to camrent. If the item is out of stock or unavailable, Camrent has the right to levy the full appropriate charge for the brand new same item.
In the event of damage to equipment, customer agrees to pay actual repair costs as incurred at a service center. Bills for the repair will be provided. In the event, that customer claims the equipment failed on its own rather than was damaged, the report of the service center will be considered binding concerning equipment failure or damage. If the repair center says wear and tear or due to regular usage, we bear the expense. Else, the customer pays for it. Water, sand, fire induced damages and those arising out of negligence on the part of the customer are ALWAYS borne by the customer. If the item is damaged beyond repair, the item will have to be replaced. Alternatively, a replacement value as assessed by us will be charged. Loss of rental for the period will be charged at rates mentioned for regular rentals on our site.
Missing or damaged accessories
If any accessory that was provided with the equipment is missing or damaged, the accessory has to be replaced (new only) by the customer. Else we will charge you the price of a new accessory plus a 10% of cost as fine. If the accessory is not available, it is the discretion of Photozone Productions to levy an appropriate fine.
Default on return
No Show on dates of return & not answering calls will be charged at twice the daily rental ratefor no-show days irrespective of reasons except critical medical emergencies.
Loss due to the failure of equipment
In spite of our best efforts to maintain equipment in excellent condition, it is entirely possible that the rented equipment could fail. In such situations, we accept no responsibility whatsoever for any loss you may incur.
Usage & Rental Time
All items listed here are for normal use only. Usage under extreme conditions is prohibited!
The rental time starts the time you pick it up.
Ownership of equipment at all times remains with camrent.
We do not charge any fee for cancellation if you cancel before 7 days of rental start date. Post that, a cancellation fee of 1 days rental is charged.
Loss, theft and fraud
If the item is not received back even after 72 hours after rental end time and customer is not reachable and /or if we figure out that any of the details are fudged, we will be forced to initiate recovery proceedings including handing over the case to our legal & recovery advisors. A FIR will be filed and the case will be handed over to cyber crime. A 420 case will be booked. Also, services of a private investigator will be used to track down the customer and the equipment in resale markets / forums using serial number. Loss of item along with details of the renter and his photo with us will be published on our site, Facebook page, Twitter, other networks and media including newspapers if we deem that necessary.